Meet Our Staff

© Dana Cubbage Photography 2013

Samantha   |   Kennel Manager

Samantha has been the Wag Pack Leader since April 2011. She came to us with a lifetime of experience working with dogs and cats from volunteering throughout her childhood to her previous role as Dog Daycare Manager at a kennel in Raleigh, NC. Samantha is also a Certified Animal Behaviorist. In addition to this experience, her diverse background also includes a former reign as Miss Algonquin in her hometown of Algonquin, IL, a Massage Therapy Certification, and time spent as a competitive weight lifter where she could squat 450 pounds!

When she’s not at the Wag Factory, you’re likely to find Samantha outside biking, fishing, gardening, or working with her 4 dogs: Bumpkin (Australian Shepard), Gunther (Yorkie), BB and Bug (Pit Bulls). She also has 4 cats. Samantha and her husband Chris, an Executive Sous Chef, also enjoy dining out.

Sam enjoys interacting with our clients and loves getting to know their dogs. She welcomes you to contact her personally with any questions and/or comments at

© Dana Cubbage Photography 2013

Dori   |   Groomer

Dori became the Wag Factory Groomer in April, 2013. She brings a lifetime of dog care experience from working with professional handlers showing dogs, to spending a year in France and Sweden working for Saluki show kennels, to studying Grooming at the Southern Institute of Pet Grooming. Dori was born in Florida and grew up in Arizona before moving to the Lowcountry. In her free time she enjoys painting and going to antique stores.

Dori is very passionate about the Saluki breed. She has had Salukis for over 15 years and currently has two boys, Anlan and his son Si.

© Dana Cubbage Photography 2013

Trish   |   Kennel Technician

Trish has been a part of the Wag Pack since November 2011. She was born and raised right here in Charleston, SC. Trish is currently working toward her business degree. Her hobbies include swimming, running, art, and walking on the beach with her dogs.

Trish has 6 dogs at home but keeps her Pomeranian Princeton close by at all times, often greeting Wag Factory guests in the lobby.

© Dana Cubbage Photography 2013

Katelyn   |   Kennel Technician

Katelyn, a native Charlestonian and graduate of James Island Charter High School, joined the Wag Pack in August 2012. Katelyn and her fiancé recently welcomed a baby boy, Christian, to the family in December 2013. She loves the water – whether it’s the pool, lake or ocean – and enjoys the amazing marsh views at the Wag Factory.

Currently, she does not have a family dog but Katelyn loves the dogs that come to the Wag Factory as if they were her own.

Sharmeen  |   Kennel Technician

Alex |   Kennel Technician

Cari |   Kennel Technician

Michele |   Kennel Technician

Caleb |   Kennel Technician

Josh |   Kennel Technician

Our Story

Ryan and Missy Reed each grew up with a passion and love for dogs.  Moving to James Island from Indianapolis, IN in 2007, they immediately realized the need for a good dog kennel in the area.  In January 2009, research and planning for this business went into overdrive as the seemingly perfect location was up for rent.  Ryan and Missy felt the timing was right to introduce James Island to the “all-inclusive” kennel concept.  On June 6, 2009 the Wag Factory opened its doors as the first and only dog care facility on James Island offering boarding, grooming, and doggie daycare services.

Thanks to the local community and tourists visiting the area, the Wag Factory’s popularity quickly grew.  In 2010, we were awarded the highly coveted Best Of Charleston for our Doggie Daycare, voted on by the readers of the Charleston City Paper. By 2013 our facility at 832 Folly Road could no longer support the volume of dogs we were privileged to service on a regular basis so we moved down the street to a facility 3 times bigger at 719 Folly Road on July 1, 2013.

Having been in the business for 4 years and learning a lot along the way, we were able to invest in state-of-the art products and materials that make the new facility second-to-none. The new facility boasts many upgrades.  Among them include an upgraded webcam system to maximize up-time, brand new large galvanized kennels with privacy panels, a massive 15 ton AC unit to ensure the dogs are kept super cool even during the hot Charleston summers, and an Astroturf outdoor play surface.  Our grooming room got a complete overhaul with a new tub, cage dryers, 2 new grooming tables and more.  The groom room is also much larger than before and has large windows to view inside.  In addition to the upgrades, we now offer cat boarding services.  Cats are kept in a second level area completely separate and away from all dogs.

A special THANK YOU to all current, former, and future customers that have made the Wag Factory what it is today!

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